Role Profile:
Overseeing and managing the HR function for Morocco and ensure that the HR Strategies are aligned with the business and strategic objectives.
Key responsibilities will include:
- Understand and manage the company’s HR strategy according to the managed population.
- Determine the flagship projects according to this strategy and the expectations of the operational staff to ensure progression within the organisation in line with business objectives.
- Define and implement the HR strategy and manage the HR budget in line with business objectives.
- Managing Internal communication.
- Autonomously lead the multiple HR projects corresponding to the HR strategy e.g. alignment and implementation of organization chart and organization of working time.
- Propose and validate the nature and schedule of HR projects with the scope of the HR unit.
- Respond to requests from operational staff in all areas of HR (labour law, training, recruitment, employment contracts, career management and compensation).
- Call upon, if necessary, specialized expertise (internally or externally) e.g. legal advice, payroll.
- Handling the whole recruitment process from identifying recruitment needs till induction of employees.
- Provide support to managers in applying labour law and in the development of teams (recruitment, career management, etc.).
- Aid in the development and management of high-performing teams through effective recruitment and career management practices.
- Supporting operational staff in their decisions relating to HR (recruitment, dismissal, evaluation interview, promotion, conflict, etc.),
- Help integrate the HR perspective into their strategic decision-making processes through a consultative approach.
- Develop and maintain the company’s employee handbook, including policies, procedures, and code of conduct.
- Define and ensure adherence to all HR policies and procedures across the organization.
- Oversee time and attendance and all data related to payroll for confirmation of monthly payroll.
- Manage the health and safety function to establish and promote a safe work environment.
- Ensure compliance with health and safety regulations and implement necessary measures to prevent accidents or injuries.
- Conduct safety training for employees and raise awareness about health and safety best practices.
- Coordinate HR activities, monitor and control implementations.
- Establish effective HR monitoring and reporting tools to track key performance indicators and measure the impact of HR initiatives.
- Compile and submit monthly reports to headquarters as may be requested.
- Assess operational satisfaction with the HR service rendered and the expected results through an employee engagement survey and through other tools as may be necessary.
- Liaise with suppliers, authorities, and other entities on behalf of the company.
- Oversee the IT function for the organisation. Troubleshoot first line issues and liaise with the IT team in Malta and/or IT suppliers for more complex issues to ensure smooth running of the organisation.
- Overseeing HR events and ensuring the success and participation of all the organisation.
Qualifications, Experience, Skills, and Knowledge required:
- Master degree in HR management or a related subject.
- A minimum of 4 years of experience in a similar role.
- Versatility in all areas of human resources management: recruitment, training, employment law, career management, payroll.
- Able to understand the business and company culture, to promote dialogue with operational staff and to be credible with them
- Knowledge of the retail sector to be able to implement sector related HR initiatives.
- Mastery of IT tools (Word) and HR software
- Good oral and written communication to establish quality relationships with internal and external stakeholders.
- Listening skills to consider the expectations of operational staff
- Flexibility and firmness in the context of relations with operational staff
- Strength of conviction to get ideas and projects across, as well as the ability to negotiate
- Sense of organization to carry out these projects and control their implementation
- Ability to lead several projects at the same time
- Interested in retail sector
- Pragmatism
- Ability to lead a team of individuals to achieve HR objectives
