Role purpose
Reporting to the Technical Lead, the IT Infrastructure Engineer has a key role in the successful running of the IT function. This person will be responsible to maintain a highly available server infrastructure for deploying instances, applying operating system updates, managing configuration changes, and system tuning. This candidate will have experience with both application and infrastructure, with experience maintaining a hybrid on-prem and cloud infrastructure. The candidate will participate in assessing existing platforms, designing future state, and building transition in order to migrate both applications and infrastructure to a highly resilient environment.
The key duties and responsibilities of the role are as follows:
- Build, design, deploy, maintain and lead the implementation of Cloud solutions across multiple public cloud offerings, e.g. AWS, Microsoft Azure
- Help implement the technology direction, vision, and strategy to enable Cloud technology adoption
- Implement and refine cloud future state architectures and roadmaps including architecture standards, guidelines, and industry best practices.
- Responsible for Identity Management
- Responsible for Business Continuity and Disaster Recovery
- Responsible for Document Management Strategy
- Act as project lead around business initiatives such as new office sites, store openings, warehouses, etc.
- Develop, enhance, and maintain automation of cloud enablement tools
- Recognize and resolve all business issues and impact
- Assess urgency of issues and facilitate follow-up and resolution accordingly including service quality initiatives to support a “five nines” product availability environment
- Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required; maintain data center environmental and monitoring equipment.
- Participate in the design, implementation and management of workload automation initiatives
- Adhere to firm Change Management, Problem Management policies and familiarity with ITIL or other formalized IT operations foundations
Key Stakeholders
Reporting line:
Direct Reports:
KPIs
- System Uptime
- Incident Response Time
- Infrastructure Scalability
- Security Compliance
- Deployment Time
- Cost Optimization
- Technical Documentation
- Customer Satisfaction
- Change Management Efficiency
- Professional Development
Core competencies, knowledge, and experience.
Experience
- Minimum 5 years of relevant experience.
- Minimum 2 years working with cloud platforms.
- Extensive knowledge of Microsoft and Linux based systems including Hardware, software, networking and storage.
- Experience with Microsoft Azure AD DS and Virtualisations such as HyperV and Vmware
- Experience architecting cloud infrastructure such as Microsoft Azure and AWS for small, medium scale and enterprise level applications.
- Broad experience with cloud adoption, including application readiness assessment, prototyping of new environments, server builds, data migration, performance tuning of cloud environments.
- Technical knowledge of infrastructure components such as Network, Storage, Linux/Windows, Application knowledge of Java, .Net, and IT security.
- Experience with configuring software defined networking and security configurations, including security groups and ACLs.
- Experience with DevOps procedures and processes and with working in an Agile environment.
- Experience with troubleshooting very complex distributed environments pertaining to connectivity and application performance and monitoring tools and offering high-level strategic planning and advice to an entity that will allow for the successful adoption or migration of Cloud-based technologies or services.
- You are a good communicator and fluent in English.
- You are able to manage third party suppliers.
- You are willing to travel.
- Have a valid driving license
Qualifications
- Degree level qualifications in a Technology related subject.
- Cisco CCNP Enterprise is required. Candidates with Cisco DevNet and Cybercops Associate or above will be highly preferred.
- Linux CompTIA LX0-104 or LPIC-1 or better.
- Microsoft MCSA Core Infrastructure.
- Candidates with any of these Palo alto certificates will be highly desirable, PCNSE, PCNSA,PCSFE,PCDRA and PCSAE.
- Any Public cloud certifications, Microsoft Azure, Google Cloud or Amazon Web Services (AWS), will be considered as an asset.
- Vmware Certifications will be an asset. Candidates with any VCP or above certificate are highly desirable.
