HR Specialist

Hudson Group is an international retailer and distributor primarily involved in the sport and fashion wear sectors. The Group’s head office is in Malta but is also present through offices in Italy, Cyprus, Morocco, Nigeria and Algeria.  

Though Hudson Holdings was founded in 2006, the Group’s roots reach as far back as 1987 when the first pair of NIKE was sold in Malta. 

Role purpose

The HR Specialist at Hudson is responsible for supporting the Human Resources function across Malta and the wider organization, with a focus on recruitment, employee relations, HR systems, and compliance. The HR Specialist acts as a key point of contact for employees, managers, and stakeholders, providing guidance on HR policies and procedures to drive organizational success. 

The key duties and responsibilities of the role are as follows: 

1. Recruitment and Talent Acquisition 

• Carry out recruitment and talent acquisition for roles across the organization, including but not limited to retail positions in Malta. 

• Manage the end-to-end recruitment process, including job postings, screening, interviewing, and onboarding. 

• Post job ads, screen candidates, schedule interviews, and support the onboarding process. 

• Source candidates through various channels, including job boards, social media, and professional networks. 

• Work closely with department and store managers to meet staffing needs and maintain a healthy pipeline of pre-screened candidates. 

• Ensure the ATS is up-to-date and relevant for all roles. 

2. Employee Relations and Stakeholder Engagement 

• Act as a point of contact for employee inquiries, grievances, and concerns, ensuring timely and effective resolution of 90% of cases within 10 business days. 

• Provide guidance to Retail Operations and store managers on handling employee relations cases and disciplinary issues. 

• Conduct investigations and recommend appropriate actions in cases of employee disputes or disciplinary issues. 

• Build strong relationships with key stakeholders, including the Country GM, department heads and managers, Retail Operations team, and store managers, acting as a business partner to support HR-related needs. 

3. HR Systems, Compliance, and General Support 

• Implement and enforce HR policies in compliance with labor laws and company standards. 

• Stay up to date with changes in labor laws and regulations to ensure company compliance. 

• Maintain accurate employee records in HR systems (e.g., BambooHR), ensuring a 98% data accuracy rate through regular audits. 

• Facilitate new hire orientation and onboarding for employees across various departments. 

• Support other HR-related tasks as needed, including employee engagement and HR project work. 

• Support other territories in carrying out and streamlining our People function.

KPIs 

• Time-to-Fill a vacancy 

• Employee Relations Issue Resolution Time 

• Data accuracy rate 

• Pipeline Management 

Core competencies, knowledge, and experience:  

• Bachelor’s degree in Human Resources, Business Administration, or a related field considered an asset. 

• Minimum of 3 years of experience in an HR Generalist role. 

• Strong knowledge of Maltese labour law and regulations. 

• Excellent interpersonal and communication skills, with the ability to build rapport and trust with employees at all levels. 

• Strong problem-solving skills and the ability to handle sensitive and confidential information with discretion. 

• Proficiency in HR software and Microsoft Office Suite. 

• Proficient in English is a must.