Role purpose: to increase visibility and sales of online products. The site merchandiser will be responsible for product presentations, layout products for displays, inventory projections and sales projections. Collecting relevant data from various sources to support function goals. Working closely with buyers, planners, and digital marketing teams to reach targets.
Key accountabilities:
- Create product listings ensuring accurate SKU level details are reflected on online store
- Manage assortment processing and execution
- Manage merchandising presentations to support product conversion
- Manage item attribution, categorization, seasonal presentations, and filter management
- Maintain a customer-centric approach to ensure ease of navigating and drive increased sales
- Collaborate with brand managers, marketing, and Ecommerce teams in the Go-to-Market
- Develop online product groupings, merchandising campaigns, and cross-sell opportunities
- Analyse merchandising reports to aid in on-going site merchandising optimisations and assist in developing seasonal sales plans, product strategies and category & item growth opportunities
- Liaise with merchandise-related issues to support brand, marketing, and customer service teams
- Create end to end processes to improve time to site execution and optimise site experience.
- Ensure the execution of merchandising tasks required for placing items to the site online.
- Ensure all items intended to be sold are available to the customer for purchase when merchandise is available.
- Ensure efficient and timely setup of the assortment into ecommerce systems and on the site.
- Monitor item setup and product presentation turnover process flows
- Manage required information for product presentation and setup
- Resolve issues within item setup or product presentation set up
Skills and competence:
- Bachelor’s Degree in Marketing, Ecommerce, Digital Marketing, or other relevant field
- Computer proficiency with advanced knowledge of Excel (pivot tables, v-lookups, etc.
- Familiar with CMS (Magento)
- Must have 3 – 5 years of experience as a Merchandiser with a medium to large size retailer
- Strong aptitude with numbers and clear understanding of retail math skills
- Strong quantitative skills to analyse sales reports and campaign results
- Knowledge of online retail and digital merchandising processes
- Strong communication skills
- Proficient in Microsoft Office Suite
- Fluent in English. French or Arabic is an asset
