Senior Sales Assistant

Role Purpose:

To Execute all activities necessary to the efficient operation of the store, to support store management and provide prompt and courteous service to all customers in order to maximize sales and customer service so as to promote the company’s image of quality and professionalism.

Key Duties & Responisbilities:

-Take ownership of any assigned section or department.
-Assist and communicate with clients in all areas of sales, providing a highly personalised approach, offer guidance and suggest products specific to customers’ needs and requirement.
-Work with team to meet set sales targets.
-Stock, replenish and clean sales areas; monitor and update display areas.
-Be able to train staff on product and product presentation/shop floor. merchandising, ensuring store profitability and promoting the company culture.
-Deal with customer complaints.
-Manage upkeep and condition of all fixtures and fabric of shop premises and ensure all equipment is in working order.
-Execute cash and payment systems, credit, discounts, returns and exchanges in accordance with company procedures and policies.
-Stamp or attach price tags on merchandise and/or checks tagged prices to verify accuracy referring to price list.
-Check inventory periodically to obtain reorder information to replenish. stock; inform designated staff member of stock requirements.
-Stand in as assistant manager in absence of Store Manager.
-Seek and inform management about competitor activity, pricing and tactics.
-Ensure that shop is clean and tidy at all times.

Role Requirements:

• Retail and/or sales experience in fashion and sports retail industries will be considered an asset.
• Highly responsible and reliable.
• Adaptability to changes and works well under pressure.
• Strong relationship skills and problem-solving skills.
• Proactive and positive approach to work – attitude is everything.
• Excellent communication skills – English language skills will be considered an asset.
• Well-rounded teamwork style – there is no I in TEAM!