IT Administrator

Reporting to the Tech Lead, the IT Administrator has a key role in the successful running of the IT department. This person will be responsible to the first line of support and maintain a high standard to the tech service management.

Key accountabilities and decision ownership:

• First point of contact for IT support, infrastructure projects, local management, and vendors/supplier coordination
• Maintenance responsibility of all IT equipment in Retail Stores (Point of Sales, Music, etc.)
• Maintenance responsibility of all IT equipment in Hudson sites (Server room, UPS, Meeting Rooms AV Setup, Mobile Phones etc.)
• Administration and handling of Infrastructure services namely Active Directory, O365, VMWare, backups and SCCM.
• Manage and maintain IT Assets and Service Catalog
• Take ownership of system and service monitoring in Internal IT – focus on implementing and continued improvement
• Contribute to the planning and implementation of maintenance and installation work within an ITIL framework
• Assistance to remote teams for various network and security related changes

Experience:

• Knowledge of Microsoft Active Directory, Office 365, Powershell scripting
• Knowledge of virtualization technologies (HyperV), monitoring technologies and tools
• Knowledge of Microsoft and Linux based systems including Hardware, software, networking and storage
• Experience on Microsoft Azure or Amazon Web Services (AWS) is considered an asset
• Familiar with Network Topologies
• You are a good communicator and fluent in English
• You are willing to travel
• Willingness to go the extra mile for supporting colleagues
• Driving License