Urban Jungle Store Manager (Madrid)

URBAN JUNGLE is actively searching a Store Manager, who we see as a voice for the local community. Our Vision is to be an even bigger global sneakers destination by connecting with the people wherever we are based. Do you fit the role?  Can you be the face of URBAN JUNGLE in Madrid, whilst managing a team of ambitious sneaker and fashion enthusiasts? If you think you fit the bill please go ahead and apply.

Whilst applying, please think of answering the following questions:

• Why do you think you fit with our culture?
• Are you well connected with the sneaker and fashion scene and people in Madrid?
• When thinking about your team, what traits would you look for in them?
• What kind of activities do you think would help drive the right consumer to our store?

The person we are looking for:

• Has a genuine passion for sneakers and fashion and is well connected in Madrid;
• Has excellent knowledge of products and trends within the sneaker community;
• Has at least 2 years’ experience in managing a store;
• Is experienced in people management, sales techniques and customer service;
• Is a proactive manager who can work both independently, as well as collaborating well with different teams and personalities;
• Has the capacity to see both the big picture as well as paying attention to detail, takes quick decisions to optimize the business, in line with Company policies;
• Enjoys meeting the customer and is a great salesperson;
• Is flexibile and availabe during certain holiday periods and can travel from time to time;
• Is fluent English & Spanish;
• Has knowledge of eCommerce.

The selected person will:

• Drive sales in the store through setting up clear business goals, actively sell and coaching the team in sales and excellent customer service;
• Plan and manage the daily operations of the store such as staff scheduling, team communication, shipping and deliveries, manage stock inventories, overall maintenance of the store, bills and invoicing etc.;
• Ensure the store is properly staffed by recruiting, training and developing the team towards excellent performance;
• Ensure product merchandizing and concepts are up to date and in live with brand, company standards and local trends;
• Follow up and analyze sales figures and KPIs with HQ Retail Team, and plan and take actions based on the results to ensure sales are optimized.