Recruitment and Learning & Development Manager

Role profile

Role purpose:  Support the execution of the Group’s strategy by attracting, retaining, developing and motivating employees with the objective of achieving a skilled, engaged and committed workforce.

Key accountabilities:

Recruitment and Onboarding: Lead and manage the recruitment process for local and global roles by supporting recruiting managers by:

• Identifying role requirements based on current and future needs;
• Working with managers on creating and revising job descriptions;
• Identifying the best resources (be they internal, agencies and/or social media) to be used for specific roles;
• Creating internal and external vacancies to be published on various media: Facebook, Linkedin and other job sites;
• Screening all applications and create a shortlist for interview with relevant recruiting managers;
• Conducting interviews with relevant line managers;
• Managing the on-boarding process (incl. drafting contracts, making job offers, welcome email etc);
• Managing induction sessions for new team members.

Training and Development: Lead the effective delivery of the overall L&D strategy by:

• Driving the employee performance management process and identifying individual and company-wide development opportunities;
• Supporting the HR Director with regular company wide skills and capability analysis;
• Supporting the HR Director to build a talent pipeline by running local and global talent reviews;
• Identifying, planning and co-ordinating training and development programs resulting from above mentioned initiatives using a blend of methodologies including e-learning, on the job training, classroom training and coaching;
• Managing training budgets and maintaining relationships with vendors and consultants;
• Evaluating the effectiveness of training programs and continually update and improve such programs.

Others:

• Ensure that company manuals, policies, rules, standards of operation and procedures are always in line with the business’ overall goals and objectives;
• Build and maintain relations with educational institutions to foster partnerships to address skills scarcity in industry;
• Manage all internship and apprenticeship programs.
• Manage Front of House team and oversee FOH processes to ensure efficiency, transparency and co-ordination.

Skills and Competence Required Qualifications:

• A bachelor’s degree in Training & Development, Psychology, Education, Human Resources, Business, or any other related field.
• Should ideally have had at least 2 years of working experience within a multi-national organisation;
• Experience on using social media for recruiting is a must;
• Experience working with learning management system (LMS) and experience in adult learning, performance measurement, and needs assessment;
• Communication skills, both in written and verbal form are a necessity for this position.
• Ability to prepare various training materials and draw reports on the performance and progress of training programs and initiatives that are presented to senior management to aid in strategy formulation and informed decision-making;
• Must be highly proficient in the use of Ms Word, Ms Excel, and PowerPoint;
• A proven ability to pinpoint, analyse, assess training needs within the business, translating those needs into actionable training initiatives;
• Ability to work both independently and in a group setting, have keen attention to detail, be proactive, have a strong sense of personal accountability;
• Be highly capable of making meaningful connections with others.