Hudson Group is an international retailer and distributor primarily involved in the sport and fashion wear sectors. The Group’s head office is in Malta but is also present through offices in Italy, Cyprus, Morocco, Nigeria, and Algeria.
Though Hudson Holdings was founded in 2006, the Group’s roots reach as far back as 1987 when the first pair of NIKE was sold in Malta.
Role purpose
Supporting the store manager in the daily business operations of the retail store. Conducting general tasks which include supervising, communicating, and carrying out store duties to ensure the efficient operation of the store. The key duties and responsibilities of the role are as follows:
• Supervising, training, and motivating staff to perform at their ultimate best
• Assisting the retail store manager in planning and implementing strategies to attract customers
• Coordinating the daily customer service operations such as sales process, orders, and payments
• Tracking the progress of weekly, monthly, and annual objectives
• Monitoring and maintaining the store inventory
• Evaluating employee performance and identifying hiring and training needs
• Coaching and supporting new and existing sales associates in the store
• Suggesting sales techniques and ideas with the team to increase sales revenue
• Communicating with clients and evaluating their needs
• Evaluating consumer behavior and adjusting product positioning
• Producing reports and analysing and interpreting retail data
• Making sure that all employees adhere to company’s policies and guidelines
• Acting as a store representative and setting an example for the rest of the team
• Ensuring a high quality/standard of work and service throughout.
Core competencies, knowledge, and experience
• A minimum of 2 years’ experience working in a retail store, ideally occupying a supervisory or leadership role
• Familiarity with financial and customer service principles
• Able to create and analyse reports, spreadsheets, and sales statistics
• Proficient user of MS Office
• Leadership and organizational abilities
• Interpersonal and communication skills
• Problem-solving attitude
• Flexibility to work in shifts
Hudson’s focus is on the development of brands, mainly in the fashion and sportswear sectors. We, first and foremost, take time to understand the Brand, to identify the potential consumer and create distribution strategies and retail experiences, to roll out the brand in target territories. Our focus markets are Europe & Africa, specifically Malta, Italy, Cyprus, Algeria, Morocco and Nigeria, with people on the ground, a wealth of experience and strong local partners with whom we can make the difference. We recruit experienced multicultural and knowledgeable teams focused on results. We deliver the results that our partners expect and give them the peace of mind that they demand.
CONTACT US
Hudson House
Triq Burmarrad
Burmarrad, SPB9060
Malta
