Hudson Returns & Exchange Policy
Returns & Exchange Policy
We strive to ensure our customers are completely satisfied with their purchases. If for any reason you are not happy with your item, we offer the following return and exchange options:
Returns
Products can be exchanged within the given timeframe on the receipt following your purchase.
Returns can only be accepted upon presentation of receipt.
Product Use
Items must be unworn, unused, and with original tags attached.
Underwear cannot be returned or exchanged.
Gift cards & Payment
Lost gift cards cannot be re-issued.
Cheque payments are not accepted.
Refunds
No cash or credit card refunds besides Mango, Kiabi and Ecom within the given timeframe on the receipt following your purchase.
Hudson Max
When presenting any form of discount card or loyalty card, along with the card or app, kindly provide proof of identification.
Sustainability
Please note that as part of Hudson’s sustainability efforts, we encourage you to shop using a reusable bag. If you require a carrier bag (100% recyclable), a small charge applies.
Exchanges can be done across the following stores:
| Purchase Location | Items May Also Be Exchanged At | ||||
|---|---|---|---|---|---|
| Store 1 | Store 2 | Store 3 | Store 4 | Store 5 | Store 6 |
| Armani Exchange Sliema | Hudson Arkadia | Hudson Store Msida | — | — | — |
| Calvin Klein Mercury | Calvin Klein The Point | Hudson Arkadia | Hudson Store Msida | — | — |
| Calvin Klein The Point | Calvin Klein Mercury | Hudson Arkadia | Hudson Store Msida | — | — |
| Crocs Bisazza | Crocs Pama | Crocs Qormi | Crocs The Point | Hudson Arkadia | Hudson Store Msida |
| Crocs Pama | Crocs Bisazza | Crocs Qormi | Crocs The Point | Hudson Arkadia | Hudson Store Msida |
| Crocs Qormi | Crocs Bisazza | Crocs Pama | Crocs The Point | Hudson Arkadia | Hudson Store Msida |
| Crocs The Point | Crocs Bisazza | Crocs Pama | Crocs Qormi | Hudson Arkadia | Hudson Store Msida |
| EA7 St. Julians | — | — | — | — | — |
| Hudson ArkadiaOnline items may also be returned to the brand's official store locally. | Hudson Store Msida | — | — | — | — |
| HudsonStore.comOnline items may also be returned to the brand's official store locally. | Hudson Arkadia | Hudson Store Msida | — | — | — |
| Hudson Store MsidaOnline items may also be returned to the brand's official store locally. | Hudson Arkadia | — | — | — | — |
| Sport House Burmarrad | Sport House Fgura | — | — | — | — |
| Sport House Fgura | Sport House Burmarrad | — | — | — | — |
| Sports Direct Qormi | — | — | — | — | — |
| Kiabi Arkadia | Kiabi Burmarrad | Kiabi The Point | Kiabi Qormi | — | — |
| Kiabi Burmarrad | Kiabi Arkadia | Kiabi The Point | Kiabi Qormi | — | — |
| Kiabi The Point | Kiabi Arkadia | Kiabi Burmarrad | Kiabi Qormi | — | — |
| Kiabi Qormi | Kiabi Arkadia | Kiabi Burmarrad | Kiabi The Point | — | — |
| Mango Mercury | Mango Pama | Mango The Point | Hudson Arkadia | Hudson Store Msida | — |
| Mango Pama | Mango Mercury | Mango The Point | Hudson Arkadia | Hudson Store Msida | — |
| Mango The Point | Mango Mercury | Mango Pama | Hudson Arkadia | Hudson Store Msida | — |
| Nike Mercury | Nike The Point | — | — | — | — |
| Nike The Point | Nike Mercury | — | — | — | — |
| Tommy Hilfiger Mercury | Tommy Hilfiger The Point | Tommy Hilfiger Valletta | Hudson Arkadia | Hudson Store Msida | — |
| Tommy Hilfiger The Point | Tommy Hilfiger Mercury | Tommy Hilfiger Valletta | Hudson Arkadia | Hudson Store Msida | — |
| Tommy Hilfiger Valletta | Tommy Hilfiger Mercury | Tommy Hilfiger The Point | Hudson Arkadia | Hudson Store Msida | — |
| Tommy Jeans The Point | Tommy Hilfiger Valletta L-1 | Hudson Store Msida | — | — | — |
| Urban Bratz Bay Street | Urban Bratz The Point | Hudson Arkadia | — | — | — |
| Urban Bratz The Point | Urban Bratz Bay Street | Hudson Arkadia | — | — | — |
| Urban Jungle Mercury | Urban Jungle Pama | Urban Jungle The Point | — | — | — |
| Urban Jungle Pama | Urban Jungle Mercury | Urban Jungle The Point | — | — | — |
| Urban Jungle The Point | Urban Jungle Mercury | Urban Jungle Pama | — | — | — |